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  1. PremiumSandbox25112024
  2. Krispy Kreme Rewards

Krispy Kreme Rewards

If you have a question about Krispy Kreme Rewards, then we have a selection of frequently asked questions below. For all other queries, please contact our Customer Care team.

  • What is Krispy Kreme rewards?
  • How do I join Krispy Kreme Rewards?
  • How do I earn Rewards?
  • How are Smiles added when I purchase in a Krispy Kreme shop?
  • I forgot to scan my ID barcode, can I still earn Smiles?
  • How are Smiles added when shopping online?
  • How are Smiles added when shopping in other retail partners like Tesco, Sainsburys, Asda and Morrisons?
  • Can I earn Smiles when I buy doughnuts through UberEats, Deliveroo and Just Eat?
  • How do I know when I have enough Smiles to claim a Reward?
  • Do my Points expire?
  • How do I convert Smiles into Rewards?
  • Where can I redeem my Rewards?
  • Do my Rewards expire?
  • What is the welcome doughnut?
  • Where can I redeem my welcome doughnut?
  • How long do I have to redeem my welcome doughnut?
  • What is the birthday doughnut?
  • How do I claim my birthday doughnut?
  • What if I don’t have the Krispy Kreme app?
  • Where can I claim my birthday doughnut?
  • When can I claim my birthday doughnut?
  • I can’t log in to the Krispy Kreme App, what should I do?
  • I still can’t access my app account, what should I do?
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